Effective Date: January 1, 2025
Last Updated: June 2025
Vijayawada, NTR District, Andhra Pradesh
This Privacy Policy explains how Prudhvi Pharmaceuticals ("Prudhvi Pharma", "we", "us", or "our") collects, uses, and protects the information you provide when you visit our website or contact us. We are committed to safeguarding your privacy in compliance with applicable Indian data protection laws.
We collect information you voluntarily provide to us, as well as certain technical information collected automatically when you visit our website.
1.1 Information You Provide
Contact Form Data: When you fill out our contact or enquiry form, we collect your full name, phone number, email address, and the content of your message.
Business Information: If you enquire about a distribution partnership, we may collect your business name, drug licence number, and address.
Communication Records: Any messages, emails, or phone communications you initiate with us.
1.2 Automatically Collected Information
Log Data: IP address, browser type, operating system, referring URLs, and pages visited.
Device Information: Device type, screen resolution, and general geographic location (city/region level).
Usage Data: How you interact with our website, including time spent on pages and links clicked.
2How We Use Your Information
We use the information we collect for the following purposes:
To respond to your enquiries and provide requested information about our pharmaceutical distribution services.
To process partnership or distributor requests and verify business credentials.
To improve our website by understanding how visitors interact with it.
To send you relevant communications about our services, but only where you have given explicit consent.
To comply with legal obligations under Indian law, including drug distribution regulations and GST requirements.
To prevent fraud and ensure security of our website and business operations.
We will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely for the legitimate business operations of Prudhvi Pharmaceuticals.
3Information Sharing & Disclosure
We do not sell or share your personal information except in the following limited circumstances:
Service Providers: We may share data with trusted third-party service providers (e.g., web hosting, email services) who assist us in operating our website. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, including drug regulatory bodies such as the Andhra Pradesh Drug Control Administration.
Business Operations: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
With Your Consent: We will share your information with any other party only when you have given us explicit written or verbal consent to do so.
4Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience.
4.1 Types of Cookies We Use
Essential Cookies: Required for the website to function correctly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors use our site so we can improve it. We may use tools such as Google Analytics for this purpose.
Preference Cookies: Remember your preferences such as language or region settings.
4.2 Managing Cookies
You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, disabling certain cookies may affect the functionality of our website. Please refer to your browser's help documentation for instructions on managing cookies.
5Data Security
We implement commercially reasonable technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:
Secure HTTPS connections for all data transmissions on our website.
Access controls limiting who within our organisation can access personal data.
Regular review of our information collection, storage, and processing practices.
While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
6Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:
Enquiry and contact records: Up to 2 years from the date of last communication.
Business partnership records: For the duration of the business relationship and 5 years thereafter, as required for regulatory and audit purposes.
Legal compliance records: As required by applicable Indian laws, including drug distribution regulations and GST laws.
When your data is no longer required, we will securely delete or anonymise it in accordance with applicable data protection standards.
7Your Rights
Subject to applicable law, you have the following rights regarding your personal information:
Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
Right to Deletion: You may request deletion of your personal data, subject to our legal obligations to retain certain records.
Right to Withdraw Consent: Where we process your data based on consent, you may withdraw that consent at any time without affecting prior processing.
Right to Object: You may object to our processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request within 30 days.
8Third-Party Links
Our website may contain links to third-party websites (such as pharmaceutical manufacturer websites or government portals). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party website you visit through links on our site.
9Children's Privacy
Our website is intended for business users, healthcare professionals, and adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
10Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
For material changes that significantly affect how we handle your data, we will make reasonable efforts to notify you directly via email or a prominent notice on our website.
11Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Prudhvi Pharmaceuticals
Privacy enquiries are handled directly by our management team.
1st Floor, 5-81/2, Near Panchayathi Office, Devineni Vari Street, Gollapudi, Vijayawada – 521225, Andhra Pradesh, India